FAQs

1) Can I add a message to the order?
Yes. If you want to add a message to your order, please contact us at +65 98781159 or email us at enquiry@fleurwonderlandsg.com.

2) Can I customised an order?
Yes. For customisation of order, please contact us at +65 98781159.

3) What are the delivery timings?
We have 3 delivery time slots:
1) 8am - 12pm (0800hrs - 1200hrs)
2) 2pm - 5pm (1400hrs - 1700hrs)
3) 6pm - 10pm (1800hrs - 2200hrs)

Do contact us at +65 98781159 or email us at enquiry@fleurwonderlandsg.com if you have a specific time that you want us to delivery before you place the order. We'll try our best to accommodate to your timings as much as possible.

4) Can I request for same day delivery?
Yes. Please contact us at +65 98781159 if you want same day delivery. We'll try our best to accommodate to your timings as much as possible.

5) When will the flowers be delivered if no timings are specified?
We will deliver your order on the next earliest delivery time slot depending on time of your order if no specific timing and date is specific in your order.

6) Are deliveries chargeable?
Yes. We do charge SGD$5 per product per location for orders less than SGD$65 or for specific timing orders at SGD$15. Free standard delivery for orders more than SGD$65. Please contact us at +65 98781159 or email us at enquiry@fleurwonderlandsg.com for specific timing delivery.

7) Can I make changes to my order?
Yes. 48 hours notice (prior to delivery date and time) is required should you wish to change your order. Please contact us immediately via enquiry@fleurwonderlandsg.com or WhatsApp us at +65 98781159.

8) What are the payment modes?
We accept Visa, MasterCard and Amex. Please contact us at +65 98781159 for Paynow or Paylah.